13. You agree to obtain taxi services offered by third party taxi providers, drivers or vehicle operators ("the
Service Provider").
14. The Company shall take your booking request and forward it to the Service Provider. The Service Provider
shall have the sole discretion to accept or reject each request for taxi service. The Service Provider has
discretion over whether to receive the booking request made by the Company. The Company shall made
reasonable efforts to bring you in contact with the Service Provider in order to obtain taxi Service subject
to availability of the Service Provider in or around your location at the time of your booking request made
to the Company.
15. For the avoidance of doubt, it is clarified that the Company itself does not provide taxi services. It is the
Service Provider who shall render taxi service to you. The provision of the taxi services by the Service
Provider to you is therefore subject to the agreement (to be) entered into between you and the Service
Provider and the Company shall never be a party to such agreement. Even after acceptance of booking, the
Service Provider may not reach your pick up location or decide not to render his services in which event
the Company shall not be held liable to you.
16. You warrant that the information you provide to the Company is accurate and complete. The Company is
entitled to at all time verify the information that you have provided. You may only access the Service using
the authorized means. The Company reserves the right to discontinue or introduce any of the modes of
booking Taxi.
17. You will refrain from doing anything which we reasonably believe to be disreputable or capable of
damaging our reputation.
18. You will comply with all applicable laws.
19. You will treat taxi drivers introduced to you through us with respect and not to cause damage to their taxi
or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their taxi or
the service.
20. You will compensate and defend us fully against any claims or legal proceedings brought against us by any
other person as a result of your breach of these Terms.
21. Please note that we are not responsible for the behaviour, actions or inactions of drivers of taxis, quality of
cab which you may use (through us or otherwise). Any Contract for the provision of taxi services is
between you and the driver and not us and we simply provide a platform to introduce drivers and
passengers.
22. The fare range displayed on the website is an estimate. The actual fare payable will be communicated after
the completion of trip. The Company takes no responsibility for the accuracy of the estimates and any
variation between the estimate and the actual fare.
23. Above estimates are exclusive of all Driver Allowance, State Entry Charges, toll charges, parking charge &
discounts etc. Toll, State Entry Charges and other charges are payable separately at actual.
24. Charges and Payment: You will make payment in full to any taxi drivers introduced to you through us
for any services provided by such driver to you (although you may choose to use the app to facilitate
such payment). You shall be required to pay trip charges for taxi service to the Service Provider. The
Trip charges shall be updated or amended from time to time and it shall be your responsibility to
remain informed about the current trip charges for the taxi services. You agree that you will pay for
all taxi services you purchase from the Service Provider either by way of cash or debit card. In the
event the payment cannot be accepted through debit card, you shall be required to pay the trip
charges by way of Cash. Any payment made is non-refundable.
25. Indemnification: By accepting these User Terms and using the Application, you agree that you shall
defend, indemnify and hold the Company, its affiliates, its licensors, and each of their officers,
directors, other users, employees, attorneys and agents harmless from and against any and all
claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising
out of or in connection with: (a) your violation or breach of any term of these User Terms or any
applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any
third party, including Service Providers arranged via the Application, or (c) your use or misuse of the
Application or Website.
26. You authorize the Company to send various communication including service messages, offers,
promotions, and other promotional communication through various media channels, such as calls,
messages, e-mails, social media and notifications in relation to the Company’s services.
27. You will not use the taxi for any unlawful purpose; in any way that interrupts, damages, impairs or renders
taxi less efficient.
28. You will refrain from doing anything which we reasonably believe to be disreputable or capable of
damaging our reputation
29. You will not use the taxi for any unlawful purpose; in any way that interrupts, damages, impairs or renders
taxi less efficient.
30. You will refrain from doing anything which we reasonably believe to be disreputable or capable of
damaging our reputation
31. In the event any passenger misses the train or flight or bus, the Company will not be held liable for any
compensation and/or any direct or indirect losses incurred by the Customer. The Customer shall be
responsible to make an alternate arrangement if the Cab has not reached the pick-up location due to any
reason. The Company shall not be responsible or liable for any meeting or other occasions, functions
missed by the Customer
32. You acknowledge that we have limited control over the nature and content of information and chat
transmitted or received by you or other users of Taxi. Although we reserve the right to do so, we do not
monitor such content in the usual course of business and will not be liable for any such content
33. You agree and acknowledge that the use of the services offered by the Company is at your sole risk and
that the Company disclaims all representations and warranties of any kind, whether express or implied as to
condition, suitability, quality, merchantability and fitness for any purposes. Without prejudice to the above,
the Company makes no representation or warranties that: -the service will meet your requirements; -the
service will be uninterrupted, timely, secure, or error-free
